Terms & Conditions

Last Updated: October 23, 2025

These Terms & Conditions (“Terms”) govern the use of facilities, programs, events, and digital platforms operated by Edmonton Sports Centre (“ESC”, “we”, “us”, or “our”). By booking a court, registering for a program, hosting an event, or accessing our website, you agree to be bound by these Terms.

Please read carefully before participating.

1. Facility Use

Users agree to:

  • Follow posted facility rules and staff instructions

  • Respect property, equipment, and staff

  • Use courts and spaces only for permitted activities

  • Keep food and drinks off playing surfaces (unless designated)

ESC may remove individuals who violate facility rules without refund.

2. Booking & Reservations

Court bookings, memberships, and rentals are subject to availability.

By booking, participants agree to:

  • Provide accurate contact information

  • Pay all applicable fees at checkout

  • Arrive on time to avoid forfeiture

Late arrivals may result in shortened play with no adjustments.

3. Payment Policies

Payments may be processed through:

  • Third-party reservation systems (e.g., CatchCorner)

  • In-person POS systems

  • Online invoices

We accept no responsibility for transaction errors caused by external platforms.

4. Cancellation & Refund Policy

Unless otherwise stated:

  • Cancellations made 24 hours before booking may be eligible for credit

  • No-shows are non-refundable

  • League or tournament fees are final once rosters are confirmed

Event and corporate booking deposits are non-refundable once confirmed.

ESC reserves the right to modify or reschedule bookings due to:

  • Maintenance

  • Weather (for satellite events)

  • Emergencies

  • Special events

Credits may be issued at ESC’s discretion.

5. Code of Conduct

All guests must behave in a respectful and sportsmanlike manner.

The following is prohibited:

  • Harassment, abuse, or discrimination

  • Violence or threats

  • Damaging equipment

  • Alcohol or drugs (unless catered events permitted)

  • Unauthorized filming or photography of minors

ESC reserves the right to refuse or revoke access.

6. Youth Programs

Parents/guardians must:

  • Ensure children are supervised before and after programs

  • Provide accurate medical/emergency information

  • Be reachable during sessions

ESC is not responsible for unattended minors outside program hours.

7. Athletic Risks

Participation involves inherent risks, including:

  • Injury

  • Collision

  • Equipment contact

  • Slips and falls

By participating, individuals assume all risks voluntarily.

ESC is not liable for:

  • Lost wages

  • Medical expenses

  • Damaged personal items

  • Injuries resulting from participation

8. Equipment Usage

Participants who damage equipment through:

  • Negligence

  • Misuse

  • Unauthorized modification

may be held financially responsible.

9. Event Rentals

Event rentals require a signed agreement that may include:

  • Damage deposits

  • Setup/tear down fees

  • Staffing requirements

  • Security guidelines

External vendors (food, production, etc.) must be pre-approved.

10. Media, Photography & Streaming

ESC may record or livestream games and events using systems such as Pixellot AI.

By entering the facility, participants consent to:

  • Recording for coaching analysis

  • League highlights

  • Marketing material (unless opted out in writing)

Parents may request media removal for minors, where feasible.

11. Lockers & Personal Items

Lockers are available for short-term use only.

ESC is not responsible for:

  • Lost or stolen items

  • Unattended personal belongings

Valuables should not be brought into the facility.

12. Smoking & Alcohol

  • Smoking and vaping are prohibited inside the facility

  • Alcohol is permitted only in designated areas during approved events

Violations may lead to ejection without refund.

13. Accessibility

ESC strives to provide an inclusive environment and will make reasonable accommodations when possible.

14. Website & Digital Platforms

Users may not:

  • Attempt unauthorized access to restricted systems

  • Copy or scrape content for commercial use

  • Misrepresent identity or account information

We reserve the right to suspend access for suspicious activity.

15. Weather & Emergency Closures

In case of severe weather or emergencies, ESC may:

  • Cancel programs

  • Close early

  • Reschedule bookings

Credits may be offered at management discretion.

16. Third-Party Services

Links or integrations with external platforms (payment gateways, booking tools, etc.) are provided “as-is.”

ESC is not responsible for:

  • Privacy practices

  • Data loss

  • Account errors

  • Platform outages

17. Liability Waiver

By using our facility, participants agree to waive ESC, its staff, and affiliates from claims relating to:

  • Injury

  • Property damage

  • Accidents

  • Lost or stolen belongings

This waiver applies to individual and group participants.

18. Termination of Access

ESC may suspend or terminate access for:

  • Policy violations

  • Safety hazards

  • Intentional property damage

  • Rule non-compliance

No refunds will be issued in such cases.

19. Changes to Terms

ESC may update these Terms periodically. Updates will be posted with a revised “Last Updated” date.

Continued participation constitutes acceptance of new Terms.

20. Contact Us

For questions, data access requests, or concerns, please contact:

Edmonton Sports Centre
📧 edmontonsportscentre@gmail.com
📞 (780)-729-6355 | (604)-369-0176
📍 Edmonton Sports Centre 9880 47 Ave, T6E 5P3 Edmonton, AB